"The breakfast was amazing.we were not even aware breakfast was included till we were fetched from our rooms,amazing staff i must say"
Bettie from South Africa
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"The rooms so small yet comfortable, the stuff so friendly and the neatness of the premises ❤️"
Lusiti from South Africa
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"The rooms were very clean. it actually looks better than in pictures."
Matumba from South Africa
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4-star historic hotel with an energetic sports pub atmosphere
Accommodation
Britannia Hotel offers well-refurbished rooms featuring porcelain tiles, granite tops, and high-quality furniture. Each room includes split unit air conditioning, flat-screen TVs with 8 channels, and innovative bathroom fittings by Hans Groe. Guests enjoy room rates significantly lower than typical five-star establishments without sacrificing comfort.
Dining
Capsicum Restaurant provides a diverse menu that showcases traditionally cooked curries and grilled dishes, with a particular highlight on mutton bunny chows and grilled seafood. Management continually refreshes the menu, introducing exciting new options to enhance the dining experience. Guests can also enjoy room service to savor meals in the privacy of their accommodations.
Bar and Entertainment
Thirsty Horse serves as a dynamic sports pub, showcasing live sports on large screens and hosting regular Karaoke nights. The establishment has gained popularity as the official venue for the Liverpool Supporters Club, creating a lively atmosphere during major soccer matches. Guests can enjoy a creative selection of cocktails, such as the well-known 'Brits Breezer.'
History and Community
The Britannia Hotel holds a significant historical perspective, having been a vital part of the community during apartheid when property ownership was contested. The hotel serves as a base for local Liverpool supporters, reflecting its enduring ties to the area. This rich history adds a unique dimension that enhances the guest experience.
Staff and Service
A dedicated team of 74 staff members ensures that the hotel offers both quality service and culinary excellence to patrons. Continuous training and a strong focus on customer satisfaction contribute to a welcoming environment. Management strives to maintain high service standards for all guests.
Highlights
Accommodation: porcelain tiles, granite tops
Dining: mutton bunny chows and grills
Bar: creative cocktails at Thirsty Horse
Community: Liverpool Supporters Club venue
“What stands out most is the helpfulness of the staff; they truly aim to please. Though slightly removed from the beach, the value proposition is compelling, particularly with breakfast included. It's a solid choice for those seeking a quieter stay with ready access to Durban and Pinetown.”
Olivia SmithEditor-in-Chief at Cheaphotels
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Deluxe Double Room
2 persons
13 sq. feet
1 Double bed
Air conditioning
Shower
room details
Standard Double Room
2 persons
11 sq. feet
1 Double bed
Air conditioning
Shower
room details
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Very good
7.9/10Review score
General
No smoking on site
Parking
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Golf course
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Live entertainment
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At the Britannia Hotel, dining options are a delightful exploration of local flavors and culinary traditions. Guests can feast on a vibrant mix of Indian, seafood, and vegetarian dishes in a modern, family-friendly setting.
Restaurant #1
Indian and Seafood with Local Influences
Ambiance
A welcoming, modern space perfect for families and gatherings, designed to foster a relaxed dining experience.
Key Offerings
Guests can choose between an à la carte menu or a continental breakfast, with signature dishes emphasizing fresh ingredients and authentic flavors.
Reservation
Not needed
Open daily from 07:30 AM to 08:00 PM for breakfast, brunch, lunch, and dinner.
Britannia Hotel Location
1299 Umgeni Road, Durban, 4001,
Explore Durban
Explore Local Highlights
Top Attractions
Activities
Dining
Entertainment
Umgeni River Bird Park
3 minutes walking
A vibrant wildlife sanctuary featuring diverse bird species, scenic gardens, and picnic spots, perfect for family outings.
Moses Mabhida Stadium
25 minutes walking
Iconic stadium known for its architecture and thrilling activities, including the SkyCar and bungee swing from the arch.
Burman Bush
10 minutes walking
A serene nature reserve ideal for birdwatching and tranquil strolls, showcasing Durban's natural beauty.
African Art Centre
30 minutes walking
Gallery and shop supporting local artists with unique crafts and artworks, ideal for cultural immersion.
Big Rush Urban Adrenaline
25 minutes walking
Adventure lovers can enjoy the world's highest bungee swing or zip line, thrilling experiences for all ages.
Wellness Spa Retreats
5 minutes drive
Local spas offer massages and wellness treatments for relaxation after a busy day, perfect for rejuvenation.
Jolly Grubber
20 minutes walking
Casual eatery with a vibrant atmosphere, offering hearty South African meals and craft beers, ideal for families.
Gaby'z Tasca
10 minutes drive
Mediterranean cuisine in a cozy setting, famous for tapas and fresh seafood. Reservations recommended.
Suncoast Casino
35 minutes walking
Vibrant entertainment hub featuring a casino, restaurants, and regular live performances for a lively night out.
Artspace Durban
25 minutes walking
Local art gallery hosting exhibitions and events, perfect for culture enthusiasts seeking a unique experience.
Getting around town
City Centre
Durban 8 min · 3.0 mi
Airports
King Shaka International (DUR) 50 min · 20.7 mi
Pietermaritzburg (PZB) 114 min · 47.0 mi
Train
Durban Railway Station 6 min · 2.4 mi
Bayhead Railway Station 14 min · 5.5 mi
Looking for early-bird discounts?
Get special discounted rates today!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of ZAR 70 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
11
Reviews and Ratings
What past guests shared about their stay
Review score
Based on 495 verified reviews
7.6 /10
Very good
73 %
Recommend
Breakfast
6.0/10
Cleanliness
8.4/10
Comfort
8.3/10
Facilities
7.9/10
Free WiFi
9.1/10
Location
7.5/10
Paid Wi-Fi
8.6/10
Staff
8.2/10
Value for money
8.3/10
Pros
Simple breakfast
Clean room
Spacious room
Cons
Uncomfortable bed
Bad smell
Guest reviews
based on 1298 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Britannia Hotel
What is the check-in and check-out policy at Britannia Hotel?
Check-in is at 14:00 and check-out is by 11:00.
Is parking available at Britannia Hotel?
Free private parking is available on-site without the need for reservation.
How far is Britannia Hotel from King Shaka International Airport?
The hotel is 32 km from King Shaka International Airport.
What dining options are available near Britannia Hotel?
Nearby restaurants include Dalchini (1 km), Jolly Grubber (2 km), and Gaby'z Tasca (4 km).
What room amenities are available at Britannia Hotel?
Rooms are equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries.
Does Britannia Hotel offer breakfast?
A continental or à la carte breakfast is available for an additional charge of 70 ZAR.
What attractions are close to Britannia Hotel?
Nearby attractions include Kings Park Stadium (3 km) and Moses Mabhida Stadium (4 km).
What services does Britannia Hotel offer?
The hotel provides evening entertainment, a 24-hour front desk, and room service.
What languages are spoken by the staff at Britannia Hotel?