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Check-in
14Mar2026Select date
Check-out
15Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1299 Umgeni Road, Durban, South Africa, 4001
-
Close to Umgeni River Bird Park
Very good
7.8
/10

Accommodation

Britannia Hotel offers well-refurbished rooms featuring porcelain tiles, granite tops, and high-quality furniture. Each room includes split unit air conditioning, flat-screen TVs with 8 channels, and innovative bathroom fittings by Hans Groe. Guests enjoy room rates significantly lower than typical five-star establishments without sacrificing comfort.

Dining

Capsicum Restaurant provides a diverse menu that showcases traditionally cooked curries and grilled dishes, with a particular highlight on mutton bunny chows and grilled seafood. Management continually refreshes the menu, introducing exciting new options to enhance the dining experience. Guests can also enjoy room service to savor meals in the privacy of their accommodations.

Bar and Entertainment

Thirsty Horse serves as a dynamic sports pub, showcasing live sports on large screens and hosting regular Karaoke nights. The establishment has gained popularity as the official venue for the Liverpool Supporters Club, creating a lively atmosphere during major soccer matches. Guests can enjoy a creative selection of cocktails, such as the well-known 'Brits Breezer.'

History and Community

The Britannia Hotel holds a significant historical perspective, having been a vital part of the community during apartheid when property ownership was contested. The hotel serves as a base for local Liverpool supporters, reflecting its enduring ties to the area. This rich history adds a unique dimension that enhances the guest experience.

Staff and Service

A dedicated team of 74 staff members ensures that the hotel offers both quality service and culinary excellence to patrons. Continuous training and a strong focus on customer satisfaction contribute to a welcoming environment. Management strives to maintain high service standards for all guests.

Highlights

Accommodation: porcelain tiles, granite tops

Dining: mutton bunny chows and grills

Bar: creative cocktails at Thirsty Horse

Community: Liverpool Supporters Club venue

“What stands out most is the helpfulness of the staff; they truly aim to please. Though slightly removed from the beach, the value proposition is compelling, particularly with breakfast included. It's a solid choice for those seeking a quieter stay with ready access to Durban and Pinetown.”
Hotel logo
James DavidEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Deluxe Double Room
2 persons
140 sq. feet 
1 Double bed
Shower
Air conditioning
Standard Double Room
2 persons
120 sq. feet 
1 Double bed
Shower
Air conditioning

Room rates & availability calendar

See the best prices and book your dates today!

Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Live entertainment

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At the Britannia Hotel, dining options are a delightful exploration of local flavors and culinary traditions. Guests can feast on a vibrant mix of Indian, seafood, and vegetarian dishes in a modern, family-friendly setting.
Britannia Hotel Durban Restaurant photo
Britannia Hotel Durban Restaurant photo

Restaurant #1

Indian and Seafood with Local Influences
Ambiance
A welcoming, modern space perfect for families and gatherings, designed to foster a relaxed dining experience.
Key Offerings
Guests can choose between an à la carte menu or a continental breakfast, with signature dishes emphasizing fresh ingredients and authentic flavors.
Reservation
Not needed
Open daily from 07:30 AM to 08:00 PM for breakfast, brunch, lunch, and dinner.

Britannia Hotel Location

1299 Umgeni Road, Durban, South Africa, 4001
Map view
1299 Umgeni Road, Durban, South Africa, 4001
Nearby
Park
Umgeni River Bird Park
600 ft
Restaurants
Britannia Hotel
1.4 mi
1299 Umgeni Road
Jolly Grubber
1.1 mi
79 St Mathias Road
Gaby'z Tasca
2.4 mi
Kensington Centre 53 Kensington Drive
Explore Durban
Explore Local Highlights
Top Attractions
Activities
Dining
Entertainment
Umgeni River Bird Park
Umgeni River Bird Park
3 minutes walking
A vibrant wildlife sanctuary featuring diverse bird species, scenic gardens, and picnic spots, perfect for family outings.
Moses Mabhida Stadium
Moses Mabhida Stadium
25 minutes walking
Iconic stadium known for its architecture and thrilling activities, including the SkyCar and bungee swing from the arch.
Burman Bush
Burman Bush
10 minutes walking
A serene nature reserve ideal for birdwatching and tranquil strolls, showcasing Durban's natural beauty.
African Art Centre
African Art Centre
30 minutes walking
Gallery and shop supporting local artists with unique crafts and artworks, ideal for cultural immersion.
Big Rush Urban Adrenaline
Big Rush Urban Adrenaline
25 minutes walking
Adventure lovers can enjoy the world's highest bungee swing or zip line, thrilling experiences for all ages.
Wellness Spa Retreats
5 minutes drive
Local spas offer massages and wellness treatments for relaxation after a busy day, perfect for rejuvenation.
Jolly Grubber
Jolly Grubber
20 minutes walking
Casual eatery with a vibrant atmosphere, offering hearty South African meals and craft beers, ideal for families.
Gaby'z Tasca
Gaby'z Tasca
10 minutes drive
Mediterranean cuisine in a cozy setting, famous for tapas and fresh seafood. Reservations recommended.
Suncoast Casino
Suncoast Casino
35 minutes walking
Vibrant entertainment hub featuring a casino, restaurants, and regular live performances for a lively night out.
Artspace Durban
Artspace Durban
25 minutes walking
Local art gallery hosting exhibitions and events, perfect for culture enthusiasts seeking a unique experience.
Getting around town
City Centre
Durban8 min  ·  3.0 mi
Airports
King Shaka International Airport (DUR)50 min  ·  20.7 mi
Pietermaritzburg Airport (PZB)114 min  ·  47.0 mi
Train
Durban Railway Station6 min  ·  2.4 mi
Bayhead Railway Station14 min  ·  5.5 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of ZAR 70 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
11

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 354 verified reviews
7.6/10
Very good
75%
Recommend
Breakfast
7.0/10
Cleanliness
8.7/10
Comfort
8.5/10
Facilities
8.2/10
Free Wi-Fi
8.7/10
Location
7.6/10
Paid Wi-Fi
8.2/10
Staff
8.4/10
Value for money
8.5/10
Pros
Simple breakfast
Clean room
Spacious room
Cons
Uncomfortable bed
Bad smell
Guest reviews
based on 1333 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Britannia Hotel
What is the check-in and check-out policy at Britannia Hotel?
Check-in is at 14:00 and check-out is by 11:00.
Is parking available at Britannia Hotel?
Free private parking is available on-site without the need for reservation.
How far is Britannia Hotel from King Shaka International Airport?
The hotel is 32 km from King Shaka International Airport.
What dining options are available near Britannia Hotel?
Nearby restaurants include Dalchini (1 km), Jolly Grubber (2 km), and Gaby'z Tasca (4 km).
What room amenities are available at Britannia Hotel?
Rooms are equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries.
Does Britannia Hotel offer breakfast?
A continental or à la carte breakfast is available for an additional charge of 70 ZAR.
What attractions are close to Britannia Hotel?
Nearby attractions include Kings Park Stadium (3 km) and Moses Mabhida Stadium (4 km).
What services does Britannia Hotel offer?
The hotel provides evening entertainment, a 24-hour front desk, and room service.
What languages are spoken by the staff at Britannia Hotel?
The staff speaks English and Zulu.

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Rooms and Guests2 Guests, 1 Room